Nextwave Promotions (PTY) LTD – Privacy Policy

This Privacy Policy (“Policy”) outlines how Nextwave Promotions (PTY) LTD (“Nextwave Promotions”, “we”, “our”, or “us”) collects, uses, and safeguards your personal information (“Personal Data”) when you access our website at https://www.nextwavepromotions.co.za (“Website”).

If you have any questions about how your Personal Data is collected or processed, please contact our Deputy Information Officer at support@nextwavepromotions.co.za.

We use Personal Data collected through this Website solely to respond to your inquiries, enhance our services, and analyse Website traffic. Your Personal Data will not be used for purposes other than those stated in this Policy without your explicit consent.

Nextwave Promotions (PTY) LTD, registered in South Africa under registration number 2025/412877/07, is the Data Controller for this Website. We are committed to protecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

Please read this Policy carefully. If you do not agree with any part of this Policy, you should refrain from using this Website or providing any Personal Data.

This Policy may be updated periodically to reflect changes to our Website, services, or applicable laws. We encourage you to review this Policy regularly.

I. Purpose of Personal Data Collection

Nextwave Promotions collects Personal Data through the Website for the following purposes:

To respond promptly and effectively to inquiries or requests submitted through the Website or via email.
To provide the services and information requested by users.
To maintain the security, integrity, and proper functioning of the Website.
To process and respond to requests related to your rights under this Policy.

II. Types of Personal Data We Collect

“Personal Data” refers to any information relating to an identified or identifiable natural person. Through our Website, we may collect the following categories of Personal Data:

Contact Information: name, surname, email address, and phone number.
Communications: content of messages, inquiries, or requests you submit to us.
Website Usage Data: information relating to your interaction with the Website, including pages visited and usage patterns.

III. Legal Basis for Processing Personal Data

We process Personal Data on the following legal grounds:

Consent: where you voluntarily provide Personal Data via forms, emails, or communications.
Legitimate Interest: to ensure Website security, prevent fraud, and improve our services.
Legal Obligation: where processing is required to comply with applicable laws or regulatory requirements.

Where Personal Data is required to process a request, failure to provide such information may prevent us from fulfilling your request.

IV. Sharing of Personal Data

Your Personal Data is treated as confidential and will only be shared under the following circumstances:

Within Nextwave Promotions and its affiliates operating in South Africa.
In the event of a merger, acquisition, or sale of company assets.
To establish, exercise, or defend legal rights.
To comply with legal obligations or lawful requests from public authorities.
With trusted third-party service providers (e.g. hosting, IT, email services) strictly for operational purposes.

All third parties with access to Personal Data are bound by confidentiality and data protection obligations.

V. Your Rights

In terms of POPIA and applicable laws, you have the following rights regarding your Personal Data:

Right to access your Personal Data.
Right to request correction of inaccurate or incomplete Personal Data.
Right to request deletion of Personal Data where legally permissible.
Right to object to processing based on legitimate interests.
Right to restrict processing in certain circumstances.
Right to data portability.
Right to withdraw consent at any time.
Right to provide posthumous instructions regarding your Personal Data.

To exercise any of these rights, please contact our Deputy Information Officer at support@nextwavepromotions.co.za. Proof of identity may be required. Requests will be addressed within one month, subject to extensions permitted by law.

If you believe your rights have been infringed, you may lodge a complaint with the Information Regulator of South Africa at https://www.inforegulator.org.za.

VI. Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

VII. Data Security

We implement appropriate technical and organisational measures to protect Personal Data against unauthorised access, loss, or misuse. If you suspect a data breach, please notify us immediately at support@nextwavepromotions.co.za.

VIII. Data Transfers

Personal Data is stored within South Africa and will not be transferred outside the country without your consent, unless required by law.

IX. Further Information

For more information about Nextwave Promotions (PTY) LTD and our services, please visit https://www.nextwavepromotions.co.za.

If you believe we are not complying with this Policy or have any concerns regarding the handling of your Personal Data, please contact support@nextwavepromotions.co.za.

Last updated: January 11, 2026